Privacy & Cookie Policy

Who We Are

Endova provides cleaning and property support services for homes, landlords, tenants, Airbnb hosts and businesses across London.

For privacy enquiries, contact us at info@endova.uk.

Information We Collect

When you submit an enquiry, request a quote, book an appointment or contact us, we may collect your name, email address, phone number, service required, property type, message and any details needed to respond to your request.

Our website may also receive basic technical information such as IP address, browser type, device information and pages visited for security, analytics and performance purposes.

How We Use Your Information

We use your information to respond to enquiries, prepare quotes, manage appointments, provide requested services, improve our website, maintain security and keep business records where required.

We do not sell your personal information.

Contact Forms and Email

Information submitted through contact forms or sent by email is used to handle your request and communicate with you about Endova services.

Please avoid sending unnecessary sensitive information through the website form.

Appointment Booking

Appointment links may take you to Setmore or another third-party booking platform. Information you enter on those platforms is handled according to their own privacy policy and terms.

Cookies

Our website may use essential cookies for normal site functionality and may use analytics or embedded-service cookies if third-party tools are enabled.

If you use an embedded service or external booking link, that provider may set its own cookies.

Embedded Content and Maps

Pages on this site may include embedded content such as maps, images, videos, booking widgets or social media links. Embedded content from other websites behaves as if you visited that website directly.

Those third parties may collect data about you, use cookies and monitor your interaction with their embedded content.

Media Uploads

If you send or upload images in connection with a service request, you should avoid sharing images that contain embedded location data unless it is necessary for the requested service.

Who We Share Data With

We may share information with trusted service providers only where needed to operate the website, manage bookings, deliver services, process communication, maintain security or meet legal obligations.

How Long We Keep Data

We keep enquiry and customer communication records for as long as needed to manage your request, provide services, handle follow-up communication and meet administrative, legal or accounting requirements.

Your Rights

You may request access to the personal data we hold about you, ask for inaccurate data to be corrected, request deletion where applicable, object to certain processing or request that processing is restricted.

To make a privacy request, email info@endova.uk.

Where Your Data Is Sent

Website enquiries, booking requests and technical data may be processed by hosting, email, analytics, security or booking providers. Where third-party services are used, they may process data in line with their own privacy terms.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.

Last updated: 24 May 2026.